Our Commitment to You
Leon Casino is firmly committed to the principle that gambling should be an enjoyable form of entertainment — not a financial strategy or a way to escape personal problems. We comply with all responsible gambling regulations and actively promote safe play through player education, protection tools, and partnerships with New Zealand support organisations.
Player Protection Tools
All tools are available directly from your account settings and can be activated at any time.
Deposit Limits
Set daily, weekly, or monthly deposit limits to keep your spending under control. Limits take effect immediately and can only be increased after a 7-day cooling-off period.
Session Time Reminders
Receive automatic notifications after a set period of play to help you stay aware of time spent gambling and make informed decisions.
Self-Exclusion
Temporarily or permanently exclude yourself from Leon Casino at any time. During self-exclusion, you will be unable to log in, deposit, or gamble.
Cooling-Off Period
Take a short break of 24 hours to 6 weeks without fully closing your account. This allows you to step away and reassess your gambling habits.
Reality Checks
Receive pop-up reminders at regular intervals during your gaming session displaying time played and net results to keep you grounded in reality.
Support Resources
Access a curated list of New Zealand support organisations, helplines, and counselling services directly from your account settings.
Warning Signs of Problem Gambling
Gambling becomes problematic when it negatively impacts your finances, relationships, or mental health. If you recognise any of the following signs, we strongly encourage you to seek help:
- Spending more money than you can afford to lose
- Gambling to escape problems or relieve anxiety
- Chasing losses with larger bets
- Lying to family or friends about gambling habits
- Neglecting work, family, or personal responsibilities
- Feeling restless or irritable when not gambling
- Borrowing money specifically to gamble
- Repeatedly failing to control, cut back, or stop gambling
Under-Age Gambling — Strictly Prohibited
Leon Casino is strictly for adults aged 18 and over. We conduct rigorous age verification checks during registration and reserve the right to request additional proof of age at any time. If we discover that a person under the age of 18 has accessed our services, the account will be immediately suspended and any funds returned. Parents and guardians are encouraged to use parental control software to prevent minors from accessing gambling websites.
New Zealand Support Organisations
Problem Gambling Foundation of New Zealand
Provides free counselling and support services for people affected by gambling harm across New Zealand.
Gambling Helpline
Free, confidential helpline available 24/7 for anyone concerned about their own gambling or that of someone they know.
Lifeline Aotearoa
Provides crisis support and mental health counselling, including support related to gambling addiction.
Need Help Right Now?
If gambling is causing you distress, call the free Gambling Helpline immediately. Help is available 24/7 — you don't have to face this alone.